A major new survey of 5,000 European consumers provides further evidence of the DMA’s negative impact, reinforcing the fact that the law has led to degraded apps and services in Europe. Two-thirds of respondents report that basic tasks such as conducting an online search or booking a hotel have become more complex and time-consuming since the DMA came into effect, with 61% spending up to 50% more time on searches. Among frequent travelers, 42% say flight and hotel searches have worsened, one in four find it harder to discover relevant jobs on LinkedIn, and 35% report a decline in Google Maps integration. Strikingly, more than 40% of Europeans indicated they would even be willing to pay a premium to restore pre-DMA services. These findings highlight growing consumer frustration and deepen concerns that the DMA is erecting a Digital Curtain around Europe, cutting citizens off from the seamless, efficient services they once enjoyed.
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